Terms & Conditions
Website Name: Grace Look Shop
Website URL: https://gracelook.shop/
Email: info@gracelook.shop
Location: United Kingdom
Introduction
These Terms & Conditions govern your use of the Grace Look Shop website and your purchase of beauty and cosmetic products from our online store.
By using our website or placing an order, you agree to these Terms & Conditions.
Products
We make every effort to ensure that product descriptions, images, prices, ingredients, and availability are accurate. However, product packaging, colours, or appearance may vary slightly from the images shown online.
Manufacturers may also update product packaging or ingredients without notice.
Product Safety
Please read all product labels, ingredients, warnings, and instructions before using any beauty or cosmetic product.
If you have allergies or sensitive skin, please check the ingredients carefully. Where appropriate, we recommend performing a patch test before use.
Products should always be used according to the manufacturer’s instructions.
Orders and Payment
When you place an order, you agree that the information provided is accurate and complete.
We reserve the right to cancel an order where a product is unavailable, there is a clear pricing error, payment cannot be processed, or fraudulent activity is suspected.
Payments are processed securely through third-party payment providers.
Prices
All prices displayed on our website are subject to change. We reserve the right to correct pricing errors or inaccuracies.
Delivery
Orders are delivered to the address provided at checkout. Customers are responsible for providing accurate delivery information.
Delivery times are estimates and may be affected by courier delays, weather, or other circumstances beyond our reasonable control.
Returns and Refunds
Returns and refunds are handled according to our Returns Policy.
For hygiene and safety reasons, certain beauty and cosmetic products may not be eligible for return once opened or used, except where required by UK law.
Nothing in our Returns Policy affects your statutory rights.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us at info@gracelook.shop as soon as possible with your order details and, where appropriate, photographs of the issue.
Promotions
Promotional codes and discounts may be subject to specific terms, expiry dates, or product exclusions. We reserve the right to modify or withdraw promotions where permitted.
Intellectual Property
All website content, including text, images, logos, graphics, and designs, belongs to or is licensed to Grace Look Shop and may not be copied or used without permission.
Website Use
You must not use our website for unlawful activities, attempt to gain unauthorized access, introduce malicious software, or interfere with the operation of our website.
Liability
We take reasonable steps to provide accurate information and reliable services. However, we are not responsible for losses caused by circumstances beyond our reasonable control.
Nothing in these Terms & Conditions limits any legal rights or liability that cannot be excluded under UK law.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be published on this page.
Governing Law
These Terms & Conditions are governed by the laws applicable in the United Kingdom.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Grace Look Shop
Website: https://gracelook.shop/
Email: info@gracelook.shop
Location: United Kingdom